360 Degree Sales Dashboard
Data Intelligence for
Strategic B2B Insights
The 360 Degree Sales Dashboard provides a unified digital medium for agents, customers, and sales officers. From real-time account ledgers to on-the-go contribution calculators, we turn transactional data into strategic commercial advantages.
Qualitative Benefits
AUTONOMY
Customer Empowerment
Delivers self-service autonomy, allowing customers to independently manage accounts, track orders, and resolve issues.
LOYALTY
Enhanced
Engagement
Facilitates seamless, frictionless interactions that foster deeper customer loyalty and drive repeat business.
CONFIDENCE
Radical
Transparency
Builds trust through real-time, granular visibility into orders, payments, incentives, and resolution status.
PRECISION
Data-Driven
Strategy
Elevates sales effectiveness by equipping field officers with actionable intelligence for informed decision-making.
Core Competencies
FINANCIALS
Account Ledger 360
Detailed view of account ledgers including credits, debits, and outstanding status.
LOGISTICS
Dispatch &
POD
Real-time visibility into dispatches and Proof of Delivery (POD).
DECISION SUPPORT
Contribution Calculator
Projected contribution calculator for on-the-go decision making.
SALES
Sale
Comprehensive, detailed view of all sales transactions to maintain transparency.
SUPPORT
Complaints
Integrated tracking system to monitor real-time status of logistics and technical complaints.
MASTER DATA
Amendments
Efficiently raise customer master amendment requests for self & associated customers.
ONBOARDING
New
Customer
Streamlined workflow for prospective customers approaching through the corporate website.
SECURITY
Access Control
Implement role-based data view restrictions for secure access.
Interface Design
The "My Page" Ecosystem
A personalized dashboard providing a single source of truth for agents and customers.
Purchase
GCC-wise overview with pending, confirmed, and blocked order tracking.
Account
Detailed ledger views including outstanding credit/debit status.
Dispatch
Tracking for in-transit, to-be-dispatched, and delivered orders.
Complaints
Real-time status tracking for logistics and technical resolutions.
Inbound
Automated onboarding for prospective customers via website.
Control
Strict role-based data access restrictions.
Strategic Impact
Standardizing B2B interactions across the enterprise. We bridge the gap between back-office accounting and front-line sales to ensure every transaction is optimized.
Sales Achievement Tracking
Monitor Key Account achievement and agent performance against targets in real-time.
Digital Field Intelligence
GPS and time-stamped Customer Visit Forms to validate and analyze market interaction.
